FreeBalance - Company

Management

Manuel Schiappa Pietra, President & CEO

Manuel Schiappa Pietra is a global executive with more than 20 years of successful management experience from companies in the United States, Canada, Europe, South Africa, and Latin America. Schiappa Pietra has worked as Chief Executive Officer, President, and Managing Director with a number of global information technology companies, such as Baan, Descartes Systems Group, Qdata Group, and Nixdorf Computers. Schiappa Pietra was involved in several initial public offerings (IPO) in the United States, Europe and South Africa, and contributed actively to the formulation of company strategies and operational execution.

As President and CEO of FreeBalance, Schiappa Pietra leads global growth strategies, organizational restructuring and customer engagement. Manuel Schiappa Pietra has held executive positions on the boards of several international companies and actively participated in the venture capital arena. He holds a degree in Business Management from the South African Institute of Management. Schiappa Pietra is a board member for the International Consortium on Government Financial Management (ICGFM) www.icgfm.org. Schiappa Pietra is multilingual and often speaks at high profile investment seminars and technology conferences across the world in English, Portuguese, Spanish, and French.

Donald Gibbons, Chief Financial Officer

Donald Gibbons has a broad experience in business and financial engineering, including corporate restructuring, acquisitions, and divestitures. Gibbons held various senior financial and general management positions, including 10 years with CIBC Corporate Banking Group after leaving Ernst & Young. While based in Canada and Hong Kong, Gibbons was responsible for structuring and negotiating complex domestic and international financing transactions.

As Chief Financial Officer at FreeBalance, Gibbons is responsible for the overall financial, legal and administrative operations of the company. Gibbons holds a BA from the University of Western Ontario and an MBA from McMaster University. He is a Certified Management Accountant (CMA).

Doug Hadden, Vice President, Products

Doug Hadden is an industry veteran with an extensive experience in enterprise technologies. Hadden has more than 20 years of management, sales, marketing and product management experience at several industry-leading public and private companies, including Standard Register, Delano Technology, Platform Computing, Hummingbird, and Olivetti. Hadden is a recognized expert in strategic planning and technology in government.

As VP Products at FreeBalance, Hadden is responsible for all aspects of global marketing, business development and product management. Hadden is also the Chief Customer Advocate responsible for aligning FreeBalance activities with customer priorities. He holds a BA Honours degree in Political Science from Carleton University.

Suanne Dorion, Vice President, Operations

Suanne Dorion is a leader in best practices for global implementations with 20 years of experience in large projects management and technical roles at financial and performance software companies. She brings experience in the entire product lifecycle, including feasibility studies, requirements analysis, design, development, quality assurance, delivery and post-delivery support. Dorion has been noted for her leadership and success in managing the delivery of solutions in developing nations.

As VP Operations at FreeBalance, Dorion is responsible for project deployments and delivery of planning, implementation, and sustainability services to governments worldwide. Dorion has provided senior leadership on a wide range of international projects.

Gerard Rao, Director, Customer Satisfaction

Gerard Rao is an expert in building and managing successful customer service with over 15 years of experience in customer support and quality assurance. Rao leverages experiences from Neuma Technology, Watchfire and ActivCard to introduce a Customer Oriented Software Quality Assurance (COSQA) methodology at FreeBalance.

As Director of Customer Satisfaction at FreeBalance, Rao is responsible for all pre- and post-sales support activities and internal IT services. Rao leads the "customer-centric" processes at FreeBalance, including collecting and analyzing product issues, collaborating with customers and investigating methods of improvement. He holds a BA Honours Degree in Geography and Political Science from Carleton University and a graduate diploma in Applied Information Technology.