Immediate Openings in Uganda
FreeBalance is making a difference in the world. Software solutions from FreeBalance help governments around the world achieve new levels of accountability and transparency to accelerate country growth.
We're looking for people who want to drive the bus, not ride the bus. We're looking for strategic thinkers and overachievers who absorb customer problems and articulate thoughtful creative solutions. And, FreeBalance is growing in the exciting Government Resource Planning (GRP) market. Apply your skills on the world stage and do well by doing good.
About FreeBalance
FreeBalance helps governments around the world leverage robust Government Resource Planning (GRP) technology to accelerate country growth. FreeBalance software solutions for public financial and human resource management support reform and modernization to improve governance, transparency and accountability. Good governance is required to improve development results.
Make a difference in this world and join FreeBalance!
Functional Support Specialist
As a Functional Support Specialist you will have the opportunity to contribute to our on-going success by delivering quality and timely services during and post implementation of our products to our customers for all project deployments.
Main Responsibilities:
- Analyze customer issues and requirements and facilitate solutions.
- Analyze business requirements and tailor software solution using FreeBalance software.
- Learn and understand clients’ environment and assist with utilizing the product to the full potential.
- Act as primary functional support contact for the client during deployment and post-implementation needs.
- Collaboratively develop and deliver functional training to clients
- Provide functional input to proposals
- Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients
- Develop new or modify existing custom solutions, including forms and reports
- Ability to travel and read, write, speak English fluently.
Education and Experience:
- University degree in Business Administration, Commerce and Human Resource Management.
- Knowledge and or background with a solid understanding of Human Resource Management including employee management, recruitment, performance appraisal.
- Demonstrate previous experience supporting customers for translating business issues and providing solutions by writing specifications for the technical team
- Experience using CRM tools to resolve customer issues
To apply for this position, please send us an email with your cover letter and resume.
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Pre-Sales Consultant
The Pre-Sales Consultant works closely with the sales, marketing and business development teams to support FreeBalance sales activities. This role will be active in reviewing and responding to Requests for Proposals and preparing and delivering presentations to prospects. The Pre-Sales Consultant will also provide business and technical product expertise, solution features and benefits information and deal-specific competitive analysis.
Main Responsibilities:
- Work closely with sales, marketing and business development teams on RFP’s
- Analyze requirements through prospect interactions, discoveries, etc.
- Configure financial software to meet the business requirements of the client
- Assist with pricing scenarios, business benefit and ROI analyses, and creation of competition-differentiating sales tools
- Support the other FreeBalance teams with prospect presentations, proposals, sales strategies and tactics. Ensure timely fulfillment of prospect and client needs
- Give presentations at customer and prospect sites and conferences. Ongoing education of the sales team on solutions and approaches.
- Work with product and marketing teams to help create industry specific marketing materials
- Develop and nurture business relationships with prospects and existing customers within the sales region to ensure strong client references and solid knowledge/value understanding for prospects
- Perform market research to identify opportunities and competitive threats
Education and Experience:
- The ideal candidate will be a graduate from a university commerce program specializing in accounting or finance.
- Strong background (5+ years experience) in presales / consulting activities for public financial management software solutions
- Experience in the areas of project management, resource management, and financial management an asset
- Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems
- Strong presentation skills and experience with executive-level communications
- Excellent interpersonal and communication (verbal and written) skills. Bilingual considered an asset.
- Ability to travel internationally as required
To apply for this position, please send us an email with your cover letter and resume.
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