FreeBalance is making a difference in the world. Software solutions from FreeBalance help governments around the world achieve new levels of accountability and transparency to accelerate country growth.
We're looking for people who want to drive the bus, not ride the bus. We're looking for strategic thinkers and overachievers who absorb customer problems and articulate thoughtful creative solutions. And, FreeBalance is growing in the exciting Government Resource Planning (GRP) market. Apply your skills on the world stage and do well by doing good.
About FreeBalance FreeBalance helps governments around the world leverage robust Government Resource Planning (GRP) technology to accelerate country growth. FreeBalance software solutions for public financial and human resource management support reform and modernization to improve governance, transparency and accountability. Good governance is required to improve development results.
Make a difference in this world and join FreeBalance!
Pre-Sales Consultant
The Pre-Sales Consultant works closely with the sales, marketing and business development teams to support FreeBalance sales activities. This role will be active in reviewing and responding to Requests for Proposals and preparing and delivering presentations to prospects. The Pre-Sales Consultant will also provide business and technical product expertise, solution features and benefits information and deal-specific competitive analysis.
Main Responsibilities:
Work closely with sales, marketing and business development teams on RFP’s
Analyze requirements through prospect interactions, discoveries, etc.
Configure financial software to meet the business requirements of the client
Assist with pricing scenarios, business benefit and ROI analyses, and creation of competition-differentiating sales tools
Support the other FreeBalance teams with prospect presentations, proposals, sales strategies and tactics. Ensure timely fulfillment of prospect and client needs
Give presentations at customer and prospect sites and conferences. Ongoing education of the sales team on solutions and approaches.
Work with product and marketing teams to help create industry specific marketing materials
Develop and nurture business relationships with prospects and existing customers within the sales region to ensure strong client references and solid knowledge/value understanding for prospects
Perform market research to identify opportunities and competitive threats
Education and Experience:
The ideal candidate will be a graduate from a university commerce program specializing in accounting or finance.
Strong background (5+ years experience) in presales / consulting activities for public financial management software solutions
Experience in the areas of project management, resource management, and financial management an asset
Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems
Strong presentation skills and experience with executive-level communications
Excellent interpersonal and communication (verbal and written) skills. Bilingual considered an asset.
Ability to travel internationally as required
To apply for this position, please send us an email with your cover letter and resume.
The Professional Services Consultant works as a team member on our Professional Services team and is responsible for all aspects of implementing FreeBalance Government Accountability Software, using generally accepted accounting principles and standards, Government-wide accounting policies and best practices, extensive product knowledge, and applying technology to government business operations. Key to this position is the ability to transfer knowledge and skill to government staff for capacity building and in assisting the government organization with change management best practices in transitioning to the new financial management processes and software. Serving as a subject matter expert, provide support to other areas within FreeBalance such as input to product enhancements and preparation of bid submissions. This is a full-time, permanent employee position.
Join FreeBalance in helping more nations achieve economic prosperity by enhancing accountability and good governance. This is your opportunity to take it to the next level - and make a world of difference.
Main Responsibilities:
Provide expertise and knowledge of multiple functional areas of expertise, with hands-on experience with FreeBalance products/solutions;
Manage customer expectations and advocate FreeBalance values;
Review and assemble government financial management system legislation, policies, operations and reporting requirements, all of which are necessary input to the business review and reengineering stage;
Conduct business requirements review with the client and prepare requirements analyses and system/configuration design related to required government accounting functions;
Configure and demonstrate the FreeBalance software/solution to the client, illustrating the mapping between the process to the technology;
Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client;
Develop training material and deliver required product and user training courses, including 'Train the Trainer', to meet the client's needs;
Transfer knowledge to the client related to project management, change management and correct use of the FreeBalance products/solution as a 'Super User';
Manage your day-to-day operations aspects of a project and scope, including meeting the project schedules and WBS tasks, and submitting quality deliverables;
Demonstrate strong project management skills including developing project plans and work effort estimates, establishing/meeting financial budgets, utilizing resources effectively, establishing/tracking project progress and accomplishments, and timely project reporting in accordance with established FreeBalance standards;
Evaluate and prepare RFP's and proposals for conformance with sound accounting, reporting and financial management practices, and provide level of effort and definition of the work for bid submissions;
Use effective leadership skills to complete all phases of projects from inception through completion;
Ability to work effectively in a team environment and independently on projects;
Provide input to product management on functional matters and future product requirements based on feedback from the client;
Report progress on all assigned activity and deliverables to the Project Manager;
Work with the Project Manager and team to achieve all milestones in a timely manner and on budget.
Education and Qualifications:
Minimum University degree in Accounting or a related field such as Commerce, Business Administration, Financial Administration and/or financial designation (e.g. CMA, CGA)
3+ years in a customer facing role in the finance, public sector or professional services industry, and/or 3+ years experience in public sector organizations; and
1+ years of financial software implementation experience.
Solid understanding of accounting processes and procedures, particularly in the public sector.
Demonstrated experience in implementing and deploying software applications, gathering and documenting client's requirements, particularly for the development and implementation of software applications.
Strong project management skills and ability to multi-task.
Strong analytical skills and proven ability to identify and resolve problems.
Demonstrated experience working with customers resulting in a positive and ongoing relationship.
Professional demeanor to customer and colleagues
Proven ability to deliver effective training programs.
Required - Outstanding and verbal communications skills in English. (Ability to communicate in Portuguese and/or Tetum is an asset)
Ability to travel internationally and locally on a needs basis
This is a full time permanent position based in East Timor.
To apply for this position, please send us an
with your cover letter and resume.
As a Support Specialist - Functional you will have the opportunity to contribute to our on-going success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise, you will also support the Operations and Sales teams by providing proposal support, and serve as a subject matter expert for technical analysis and specification efforts.
If you enjoy working with small professional teams, providing direct support to clients and thrive on solving business and process issues, then FreeBalance is the place for you!
Main Responsibilities:
Analyze customer issues and requirements and facilitate solutions
Learn and understand clients' environment and assist with utilizing the product to the full potential
Act as primary functional support contact for the client during deployment and post-implementation needs
Collaboratively develop and deliver functional training to clients
Provide functional input to proposals
Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients
Develop new or modify existing custom solutions, including forms and reports
Education and Experience:
University degree in Accounting or a related field such as Commerce, Business Administration, Financial Administration
Knowledge and or background with a solid understanding of cash and accrual concepts and experience using accounting and/or financial management software
Demonstrate previous experience supporting customers for translating business issues and providing solutions by writing specifications for the technical team
Experience using CRM tools to resolve customer issues
Basic knowledge of government and civil service structure and operation
Ability to communicate in English and Tetum both written and verbal
Local national to Timor
New graduates are welcomed.
This position is based in Timor Leste.
To apply for this position, please send us an
with your cover letter and resume.
