FreeBalance is making a difference in the world. Software solutions from FreeBalance help governments around the world achieve new levels of accountability and transparency to accelerate country growth.
We're looking for people who want to drive the bus, not ride the bus. We're looking for strategic thinkers and overachievers who absorb customer problems and articulate thoughtful creative solutions. And, FreeBalance is growing in the exciting Government Resource Planning (GRP) market. Apply your skills on the world stage and do well by doing good.
About FreeBalance FreeBalance helps governments around the world leverage robust Government Resource Planning (GRP) technology to accelerate country growth. FreeBalance software solutions for public financial and human resource management support reform and modernization to improve governance, transparency and accountability. Good governance is required to improve development results.
Make a difference in this world and join FreeBalance!
Pre-Sales Consultant
The Pre-Sales Consultant works closely with the sales, marketing and business development teams to support FreeBalance sales activities. This role will be active in reviewing and responding to Requests for Proposals and preparing and delivering presentations to prospects. The Pre-Sales Consultant will also provide business and technical product expertise, solution features and benefits information and deal-specific competitive analysis.
Main Responsibilities:
Work closely with sales, marketing and business development teams on RFP’s
Analyze requirements through prospect interactions, discoveries, etc.
Configure financial software to meet the business requirements of the client
Assist with pricing scenarios, business benefit and ROI analyses, and creation of competition-differentiating sales tools
Support the other FreeBalance teams with prospect presentations, proposals, sales strategies and tactics. Ensure timely fulfillment of prospect and client needs
Give presentations at customer and prospect sites and conferences. Ongoing education of the sales team on solutions and approaches.
Work with product and marketing teams to help create industry specific marketing materials
Develop and nurture business relationships with prospects and existing customers within the sales region to ensure strong client references and solid knowledge/value understanding for prospects
Perform market research to identify opportunities and competitive threats
Education and Experience:
The ideal candidate will be a graduate from a university commerce program specializing in accounting or finance.
Strong background (5+ years experience) in presales / consulting activities for public financial management software solutions
Experience in the areas of project management, resource management, and financial management an asset
Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems
Strong presentation skills and experience with executive-level communications
Excellent interpersonal and communication (verbal and written) skills. Bilingual considered an asset.
Ability to travel internationally as required
To apply for this position, please send us an email with your cover letter and resume.
As a Support Specialist - Technical, you will have the opportunity to contribute to our on-going success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise, you will also support the Operations and Sales teams by providing proposal support, and serve as a subject matter expert for technical analysis and specification efforts.
If you enjoy working with small professional teams, providing direct support to clients and thrive on solving business and process issues, then FreeBalance is the place for you!
Main Responsibilities:
Analyze business requirements and develop technical requirement specifications
Learn and understand clients' current technical environment and recommend possible modifications to ensure optimum integration with FreeBalance's products/solutions
Act as primary technical contact for the client during deployment and post-implementation
Complete technical product installations and upgrades, including database and software installs and system tuning
Collaboratively develop and deliver technical training to clients
Provide technical input to proposals
Provide feedback to Sales, Product Management and Development on technical issues and future product requirements based on interaction with clients
Develop new or modify existing custom solutions, including forms and reports
Education and Experience:
University degree or College diploma in Computer Science, Systems Engineering or Software Programming
5+ years experience providing related skills
1+ years ERP implementation experience in a customer-facing role
Specialized Skills:
Basic knowledge of enterprise hardware systems, networks, application software and database systems
Intermediate skill level of SQL Scripts and reports/form development using one or more of the following tools: Crystal Reports, Oracle Forms, Adobe and Visual Basic
Intermediate skills with relational database concepts & database management systems (Oracle and MS SQL Server)
Intermediate skill level in one or more - IIS, Apache/Tomcat, JBoss
Excellent client management and organizational ability
Required - Outstanding written and verbal communication skills in English
Ability to travel internationally
This position is based in Antigua.
To apply for this position, please send us an
with your cover letter and resume.
As a Support Specialist - Functional you will have the opportunity to contribute to our on-going success by delivering quality and timely services during and post implementation of our products to our customers for all project deployments.
Main Responsibilities:
Analyze customer issues and requirements and facilitate solutions
Analyze business requirements and tailor software solution using FreeBalance software
Learn and understand clients' environment and assist with utilizing the product to the full potential
Act as primary functional support contact for the client during deployment and post-implementation needs
Collaboratively develop and deliver functional training to clients
Provide functional input to proposals
Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients
Develop new or modify existing custom solutions, including forms and reports
Education and Experience:
University degree in Business Administration, Commerce and Human Resource Management
Knowledge and or background with a solid understanding of Human Resource Management including employee management, recruitment, performance appraisal
Demonstrate previous experience supporting customers for translating business issues and providing solutions by writing specifications for the technical team
Basic knowledge of government and civil service structure and operation
Experience using CRM tools to resolve customer issues
Local national to Antigua.
The successful candidate MUST be willing to travel and MUST read, write and speak English fluently.
This position is based in Antigua.
To apply for this position, please send us an
with your cover letter and resume.
