FreeBalance Modernizing public financial management.

Company

Immediate Openings in Antigua

FreeBalance is making a difference in the world. Software solutions from FreeBalance help governments around the world achieve new levels of accountability and transparency to accelerate country growth.

We're looking for people who want to drive the bus, not ride the bus. We're looking for strategic thinkers and overachievers who absorb customer problems and articulate thoughtful creative solutions. And, FreeBalance is growing in the exciting Government Resource Planning (GRP) market.  Apply your skills on the world stage and do well by doing good.

About FreeBalance
FreeBalance helps governments around the world leverage robust Government Resource Planning (GRP) technology to accelerate country growth. FreeBalance software solutions for public financial and human resource management support reform and modernization to improve governance, transparency and accountability. Good governance is required to improve development results.

Make a difference in this world and join FreeBalance!


Pre-Sales Consultant

The Pre-Sales Consultant works closely with the sales, marketing and business development teams to support FreeBalance sales activities.  This role will be active in reviewing and responding to Requests for Proposals and preparing and delivering presentations to prospects. The Pre-Sales Consultant will also provide business and technical product expertise, solution features and benefits information and deal-specific competitive analysis.

Main Responsibilities:

  • Work closely with sales, marketing and business development teams on RFP’s
  • Analyze requirements through prospect interactions, discoveries, etc.
  • Configure financial software to meet the business requirements of the client
  • Assist with pricing scenarios, business benefit and ROI analyses, and creation of competition-differentiating sales tools
  • Support the other FreeBalance teams with prospect presentations, proposals, sales strategies and tactics. Ensure timely fulfillment of prospect and client needs
  • Give presentations at customer and prospect sites and conferences. Ongoing education of the sales team on solutions and approaches.
  • Work with product and marketing teams to help create industry specific marketing materials
  • Develop and nurture business relationships with prospects and existing customers within the sales region to ensure strong client references and solid knowledge/value understanding for prospects
  • Perform market research to identify opportunities and competitive threats

Education and Experience:

  • The ideal candidate will be a graduate from a university commerce program specializing in accounting or finance.
  • Strong background (5+ years experience) in presales / consulting activities for public financial management software solutions
  • Experience in the areas of project management, resource management, and financial management an asset
  • Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems
  • Strong presentation skills and experience with executive-level communications
  • Excellent interpersonal and communication (verbal and written) skills.  Bilingual considered an asset.
  • Ability to travel internationally as required

To apply for this position, please send us an email with your cover letter and resume.

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Support Specialist - Technical

As a Support Specialist - Technical, you will have the opportunity to contribute to our on-going success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise, you will also support the Operations and Sales teams by providing proposal support, and serve as a subject matter expert for technical analysis and specification efforts.

If you enjoy working with small professional teams, providing direct support to clients and thrive on solving business and process issues, then FreeBalance is the place for you!

Main Responsibilities:

  • Analyze business requirements and develop technical requirement specifications
  • Learn and understand clients' current technical environment and recommend possible modifications to ensure optimum integration with FreeBalance's products/solutions
  • Act as primary technical contact for the client during deployment and post-implementation
  • Complete technical product installations and upgrades, including database and software installs and system tuning
  • Collaboratively develop and deliver technical training to clients
  • Provide technical input to proposals
  • Provide feedback to Sales, Product Management and Development on technical issues and future product requirements based on interaction with clients
  • Develop new or modify existing custom solutions, including forms and reports

Education and Experience:

  • University degree or College diploma in Computer Science, Systems Engineering or Software Programming
  • 5+ years experience providing related skills
  • 1+ years ERP implementation experience in a customer-facing role

Specialized Skills:

  • Basic knowledge of enterprise hardware systems, networks, application software and database systems
  • Intermediate skill level of SQL Scripts and reports/form development using one or more of the following tools: Crystal Reports, Oracle Forms, Adobe and Visual Basic
  • Intermediate skills with relational database concepts & database management systems (Oracle and MS SQL Server)
  • Intermediate skill level in one or more - IIS, Apache/Tomcat, JBoss
  • Excellent client management and organizational ability
  • Required - Outstanding written and verbal communication skills in English
  • Ability to travel internationally

This position is based in Antigua.

To apply for this position, please send us an with your cover letter and resume.

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Support Specialist - Functional

As a Support Specialist - Functional you will have the opportunity to contribute to our on-going success by delivering quality and timely services during and post implementation of our products to our customers for all project deployments.

Main Responsibilities:

  • Analyze customer issues and requirements and facilitate solutions
  • Analyze business requirements and tailor software solution using FreeBalance software
  • Learn and understand clients' environment and assist with utilizing the product to the full potential
  • Act as primary functional support contact for the client during deployment and post-implementation needs
  • Collaboratively develop and deliver functional training to clients
  • Provide functional input to proposals
  • Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients
  • Develop new or modify existing custom solutions, including forms and reports

Education and Experience:

  • University degree in Business Administration, Commerce and Human Resource Management
  • Knowledge and or background with a solid understanding of Human Resource Management including employee management, recruitment, performance appraisal
  • Demonstrate previous experience supporting customers for translating business issues and providing solutions by writing specifications for the technical team
  • Basic knowledge of government and civil service structure and operation
  • Experience using CRM tools to resolve customer issues
  • Local national to Antigua.
  • The successful candidate MUST be willing to travel and MUST read, write and speak English fluently.

This position is based in Antigua.

To apply for this position, please send us an with your cover letter and resume.

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