Posts Tagged ‘Canada’

Government of Canada not meeting International Good Practices in Budget Transparency?

Thursday, March 21st, 2013

Doug Hadden, VP Products

The opaque ceremony of revealing the Government of Canada budget is in full swing. The Minister of Finance has bought new shoes. Journalists have been sequestered. Armed guards might be protecting the Queen’s Printer .

Canada has a tradition of “budget confidentiality”. Cabinet ministers and senior public servants can interact with citizens to develop the budget. But, it is a criminal offence to reveal budget details ahead of the speech.

Budget confidentiality apparently doesn’t mean leaking tidbits to the press in order to drive suspense. Journalists are speculate based on these tidbits.

Does our budget processes an international public sector good practice?

I concluded last year that we could learn a lot from international Public Financial Management (PFM) good practices that are use in developing countries.

That’s right. For all of the excitement about live tweeting using the #eap13 hash tag, we’ve fallen behind in budget transparency. Fortunately for the government, the Open Budget Index does not rate Canada .

Of course, the budget is a political document. Yet, it is the most critical annual deliverable from the government. It is the embodiment of government policy. Yet, Canadians will have less than 10 days to consider it because the new fiscal year begins on April 1.

Specific deficiencies in the Government of Canada budget formulation process, that fails to meet international good practice include:

We have lost our public financial management leadership mojo

There was a time when, as a Canadian company, we could point to our country’s sterling record in the stewardship of public funds. And, the use of e-government.

Yet, as a provider of Government Resource Planning (GRP) software used in Canada and 19 other countries, we find the tables have turned. A decade ago, the software designed to meet Government of Canada needs was considered too advanced for many countries. (Fortunately, the design enabled us to dial back functionality and to enable the progressive activation of features.).

Today, much of the software functionality that we support for developing countries is more advanced than is used in Canada. This includes program management, performance dashboards, budget planning, procurement and transparency portals.

I’m not blaming the current government. This is a tradition that goes back over many years and many governments.

It’s high time that we question our budget traditions. To support international good practices. And, to go beyond superficial citizen outreach.

Let’s Get the IT Rhetoric Right in Ottawa

Wednesday, December 5th, 2012

Doug Hadden, VP Products

We participated in the Financial Management Institute of Canada Professional Development week in Ottawa, November 26 to 30th. The theme of the week was Focus on Value. This is a large and well-run annual event with almost 5,000 people attending. The conference is focused on government financial management – in particular, at the federal government in Canada. As always, there were some high-profile public servants who spoke at the conference.

I don’t want to “bite the hand that feeds”. But, frankly, I think that many of our senior public servants presented some curious, confusing and contradictory messages around information technology directions. There’s no need for the messaging to be so contradictory. Sure, it’s always nice to cover all the “motherhood and apple pie” basics. But not at the expense of clarity. I think that most of the public servants attending FMI are now more confused about IT direction in the Government of Canada.

Standardization and Standardization

There was significant rhetoric about standardizing business processes within the Government of Canada. This has been a standard theme for a decade or more coming from the Treasury Board Secretariat. And, there is value that could be achieved through process standardization.

Yet, there was no talk about IT standards that have far more potential value. No talk of open standards, web services, service-oriented architectures. It seemed as if the Government of Canada may be adopting monolithic proprietary IT standards and will not achieve economies of scale.

Standardization and Transformation

Many of the speakers spoke about process standardization and government transformation in the same breaths. Process transformation is all about new “leapfrog” processes that are “out of the box”. It’s about looking at the role of government in a completely different way. The result of transformation is improved effectiveness.

Process standardization is all about consistency and predictability. Standardization, in many ways, is the enemy of transformation. Transformation is about creating distinct value while standardization is about eliminating distinctiveness. Process standardization often imposes inefficiencies in order to improve manageability.

Legacy Technology and Legacy Technology

The Government of Canada is trying to reduce IT rust – legacy systems that generate high costs to maintain. (And, to reduce the number of systems.) There was a lot of rhetoric about “legacy systems” at FMI from senior public servants. Yet, many of these public servants proposed that the Government of Canada should use legacy Enterprise Resource Planning (ERP) software. It was as if few of the public servants were aware that technology has changed dramatically in the past 10 to 20 years.

I’ve written about the widespread use of proprietary legacy client/server code among ERP vendors. These vendors claim to have web-based software – but, for the most part, they don’t – by any strict definition. And, integration methods are also complex and proprietary. Unlike, the use of open standards.

Innovation?

I am troubled by the rampant use of the word “innovation” to describe systems consolidation in the Government of Canada. Is the use of “shared services” a sign of innovation or is it a return to the mainframe world of chargebacks? Where is the innovation in legacy technologies? How is treating the government as an “enterprise” a new and innovative concept?

Here’s the open secret: ERP was not designed for government. ERP architecture is monolithic and does not adapt to a shared service model that requires any flexibility to support regulatory process differences.

Some Advice for the Government of Canada on IT Rhetoric

I am concerned that the Government of Canada is trying to solve 2012 problems with 1990s solutions.

The Treasury Board Secretariat and Public Works and Government Services Canada should either admit that they want to use comfortable legacy technology or decide to transform government. Possibly to try tactical uses of innovation in a mostly legacy environment.

 

 

 

The Shared Services Challenge in the Government of Canada

Friday, November 30th, 2012

Doug Hadden, VP of Products

It’s the last day of the Financial Management Institute Focus on Value Professional Development week in Ottawa. This is a government conference – check out the #pdweek hash tag in twitter. The use of shared services in the Government of Canada, especially the Shared Services Canada department, has been the subject of numerous speeches and presentations. And, numerous side conversations.

The concept of achieving economies of scale to improve efficiencies has a lot of merit. I was initially surprised when Gartner Group analyst Andrea di Maio expressed concern about the realism of the shared services objectives by the Government of Canada. That was before the new organization was created. I have to say that I’m beginning to understand the severe challenges that the government is facing.

Here are few:

  • Data centre consolidation increases communications latency and system resilience increasing the risk a system-wide failure (there a failures in major public cloud services that have far more redundancy than envisioned by the Government of Canada)
  • Centralized data centres can increase the impact of security breaches
  • Governance issues such as “streamlining governance” that can result in loss of service quality
  • The high costs and low service that was part of voluntary shared services prior to 2012 may not be solved by having mandatory shared services
  • Back-office consolidation increases possibility that unique legal requirements needed for individual departments cannot be accommodated
  • Loss of IT personal to the shared services organization results in departments requiring to outsource to the private sector for what they once did in house
  • Managing standards and exceptions to those standards provides orders of magnitude larger governance burden than the status quo
  • The use of inflexible legacy systems – “rust” – such as legacy ERP programs that use proprietary client/server languages add significant costs
  • Value-for-money oversight when the shared services organization is the financial, technical and security authority for itself

Government ERP Projects: from worse to worse?

Thursday, November 29th, 2012

Doug Hadden, VP Products

There is an interesting rant about the implementation of the leading Enterprise Resource Planning (ERP) software for the Government of Zambia. The article alleges corruption in the implementation of this Integrated Financial Management Information System (IFMIS). The author doesn’t mince words. And, there have been corruption allegations in the past.

Frankly, I have no idea whether any of these allegations are true.

Recurrent Pattern: Leading ERP Software in Government – over budget and late

Over-budget ERP projects in government are regular occurrences. With no corruption.

The original budget for the project was $24M. The actual cost is estimated to be over $42M. That’s why we think that governments should select the low risk solution: Government Resource Planning (GRP), like the FreeBalance Accountability Suite.

A report a few years ago, but no longer available on the web, had some of the following all to familiar conclusions on the implementation:

  • the complexity of the system, structure and vocabulary alienates and further hampers participation
  • concern has been that the system itself might be too advanced and complex
  • will become underutilized and that the costs involved won’t pay off
  • concerns that budget experts of the consultant implementing the system may not fully have understood the procedures in place

There are numerous sources concluding that the roll-out has been slow. Another source reports that the new public accounting system IFMIS is one of the sub-components that show the slowest progress – it is about two years behind schedule. Another report identified the impact of the  IFMIS implementation on governance in Zambia.

Where do these costs come from?

The report from a few years had the following breakdown:

The total services costs (consultancy, training and maintenance) was estimated to be 4 times the cost for software licenses. It seems likely that the addition $20M is primarily services related. It might be fair to conclude that the total licenses cost is somewhere around $3.5M and services in the $25M range. That’s because ERP software requires significant amounts of customization, business process management and training. Especially in government.

That’s why government organizations must examine the true Total Cost of Ownership (TCO) to understand the real cost impacts.

Lessons for More Developed Countries

I’m currently at the Financial Management Institute of Canada, Professional Development Week – Focus on Value this week. (Follow tweets using #pdweek). I’ve had the opportunity to talk to numerous government financials professionals, mostly at the federal government level in Canada. My somewhat frightening conclusion is that procurement specialization in the Government of Canada obscures the true TCO because the following are all acquired separately:

  • Financial management software
  • Database and middleware software
  • Computer hardware
  • Professional services
  • Training and certification

Because of budget constraints, many finance professionals I have spoken to have serious concerns about the financial sustainability of ERP software in the Government of Canada. That’s a wake up call.

Consider this: the most financially secure developed country government is unable to handle these costs. Specifically, the very same ERP software that is being implemented in Zambia?

There are almost 5,000 attendees at PDWeek. It’s the premier government financial management conference in Canada.

Where is this ERP vendor? Not at the conference.

 

 

 

 

Let’s all Scheme Virtuously & Raise Money for a Good Cause too

Friday, August 24th, 2012

Doug Hadden, VP Products

Social enterprises must be social. Use social media. And, find ways to promote innovation.

Yes, twitter is not a waste of time. I’ve been following Nick Charney on twitter since the Financial Management Institute of Canada conference in Edmonton last year. That’s how I learned about the campaign to raise money to translate NIck’s handbook for Canadian public sector renewal Scheming Virtuously to French so that it could be used within the Federal Government.

Nick wrote:

I was contacted by a Learning Advisor at the Canada School of Public Service who wanted to includeSV in orientation materials for new public servants but couldn’t do so without a French version.

She estimated the cost of translating the document to be approximately $3750 (hence the campaign target).  According to IndieGoGo $4000 less fees should yield about $3720 (I’ll chip in the extra $30).

To be honest, I’ve always wanted to have the document translated but again cost is prohibitive for any one person to take on.

He goes on to mention that he would donate money collected, if collections exceeded the $4,000 threshold to the charity of choice of any “Knight in Shining Armor” prepared to translate the document.

So, we’ve committed to translating to French as part our commitment to public administration knowledge transfer. And, I expect that it will be ready just after Labour Day.

Nick was kind enough to acknowledge this offer. But, hey! We’ve now got another 36 days to raise a little over $3,000 for our charity of choice: SOS Children’s Villages.

That’s right public servants – you aren’t off the hook just yet.

We’re going to publicize this fund-raising to our Government of Canada customers and see about raising money from our new offices in Kanata. (New to us, at least.)

We’ll issue a press release. Tweet. Blog. And, Chatter.

While many of us are in vacation mode, it’s time for reflection – as my former colleague Paul Barter says.

First: the incredible opportunity public servants have to transform government services in the 21st Century – both official languages.

Second: the difference that SOS makes in the lives of children and villages around the world.

What does the FreeBalance – Samsung SDS Partnership Mean to Canadian Customers?

Thursday, August 23rd, 2012

Doug Hadden, VP Products

We were pleased to announce a global alliance with Samsung SDS in August. SDS is the system integration and computer technology company that is part of the Samsung group. SDS has annual revenues exceeding $4B and over 13,000 staff. It’s good news for us because SDS has an ethical commitment to sustainability and social responsibility. And, SDS shares our commitment of bringing good governance to countries around the world.

That’s not to say that FreeBalance is not working with Samsung SDS in more developed countries. We’ve developed a strong working relationship with our Korean colleagues and have been exploring opportunities everywhere. This could involved projects in Canada. This isn’t the most important takeaway from this alliance.

Changing GRP market Landscape

My view is that this partnership is another sign of the “sea change” in automating government financials. Particularly the notion that ERP software, designed for the private sector, is appropriate and effective for public finances. Or, produce value for money. Or, can provide an effective return though shared services type of standardization.

This is something that I’ve been saying for some time: that the “market space” has undergone a transition.

It’s now been validated by Samsung SDS.  SDS provides systems integration for major ERP platforms. The company has significant experience in the government sector including full turnkey solutions.

Why did Samsung SDS seek an alliance with FreeBalance?

My sense from conversations with SDS staff is that some of the motivations were:

  • Experiences with major ERP vendor software showed that these applications were not appropriate in government
  • Global government ERP failure rates are high, but FreeBalance success rates were high
  • Growing the Samsung SDS business internationally requires a proven international solution

What is the meaning of success in Developing Countries to the Government of Canada?

Many of our Government of Canada customers are surprised to learn about our success rates in developing countries. Many are unaware that leading PFM specialists consider FreeBalance one of the top three providers of “Financial Management Information Systems” for government. Or, that FreeBalance enjoys success in the most difficult circumstances.

These Government Resource Planning (GRP) implementations in developing countries demonstrate success in the face of significant pressures – human capacity and political factors should result in a higher failure rate. It’s somewhat of a “con game” for major vendors to blame victims for ERP failures in government.

Conclusion: ERP legacy software is obsolete

Many Canadian public servants think of FreeBalance software as easy to use and implement. Ideal for smaller departments. Yet, in Uganda, we’re be handling payroll for as many FTEs as in the Government of Canada. In Timor-Leste, we’ve enabled government performance management and transparency. We’re handling public finances in some countries for every government entity at every level of government.

Samsung SDS management is interested in these FreeBalance shared services successes that comes from designing software exclusively for government. And, to enable shared services. No proprietary and legacy client/server code here.

It’s time to admit that the ERP model of complex customization and user certification has come to an end. Of forced upgrades. Of proprietary middleware. Of expensive consultants. Of unmet promises.

That’s what the Samsung SDS – FreeBalance alliance means to the Government of Canada.

What’s Best for Government? Government Resource Planning (GRP) or Enterprise Resource Planning (ERP)

Wednesday, August 1st, 2012

A Study of the Literature

Doug Hadden VP Products

We received some interesting feedback from a recent blog post about cost overruns in ERP projects at the United States Department of Defense. I’ve been vocal about other examples of ERP failure within the public sector. It’s surprising how well major vendors are able to market solutions to government despite this lack of success. Perhaps there is so much marketing noise that it’s difficult for governments to uncover the evidence. Nevertheless, there is a significant amount of public information that supports anecdotal evidence. Some of the studies are dated – but if failure rates have been reduced by 50% in the last 5 years – that still means that 10% to 20% of all ERP implementations are a complete failure.

Let me know if you have evidence to the contrary or lessons learned in the comments section.

Should governments consider ERP or GRP?

  • Developed country governments are increasingly adopting Commercial-Off-the-Shelf (COTS) software to replace legacy and custom developed software applications for financial, budget, expenditure, tax, treasury and civil service management.
  • A major impetus for recent COTS projects is to replace multiple applications within a government organization with one integrated solution or to support numerous government organizations with a hosted shared service or private government cloud.
  • Government organizations can chose to acquire Enterprise Resource Planning (ERP) software from large software firms whose software is used in multiple “vertical” markets or Government Resource Planning (GRP) software designed exclusively for governments.

There are many large ERP project failures in developed countries

There are major difficulties reported in ERP public sector implementation in developed countries

ERP failures and cost overruns in the public sector have resulted in difficulties, contract cancelations and lawsuits, although lawsuits “are rare because vendors would rather do what it takes to make the situation right than face potential public-relations damage from a high-profile legal battle”:

Studies show a lack of ERP success across all industries

Studies show significant cost and schedule overruns in ERP implementations across all industries

Costs

On-time Delivery

Why is ERP so unsuccessful in government?

ERP software is designed for the private sector across many industries that rarely provide a good value for money to governments. Large-scale public sector ERP implementations additional time is required during the analysis and design phase to focus on the gap between the commercial process and the required process

  1. ERP cost overrun and the failure to meet schedule are because ERP software requires significant software complex code customization (BPM scripts, call-outs & software development) to meet government requirements that extends implementation cycles. The ratio of services to software cost in the public sector is estimated to be three time that in the private sector or up to 15 times the cost of software.
  2. High maintenance costs come from maintaining complex code through problem troubleshooting, and difficult upgrades that increases the Total Cost of Ownership (TCO). For example, the Government of Canada internal support for 15 different customized versions of a major ERP package received an award for saving more than $12M annually in “cost avoidance.” This is hardly a definition of IT success.
  3. ERP functionality is often complex and hard to use in the private or public sector. 46% of ERP implementers characterized that their organizations were not able to understand how to leverage features to improve the way that they did business.

Why implement FreeBalance Government Resource Planning (GRP) solutions instead?

  1. GRP software is designed for the government. It is possible to create software for a single “vertical market” that does not require code customization to support needs in most countries across all levels of government.
  2. Governments can configure GRP software to meet unique requirements thereby reducing lifecycle costs and more likely meeting implementation schedules and optimizing benefits.
  3. Software designed for government is easy to use in the government context.

 

 

What if Canada had a PEFA Assessment? [Part 1]

Thursday, June 14th, 2012

Part 1: PI-1 to PI-14

Doug Hadden, VP Products

I suggested in my previous post, What Canada can learn from Developing Countries on Public Financial Management sustainability, [Part 5], that we could learn more about holistic public financial management. In particular, the PEFA assessment methodology.

Norway is the only developed country to have completed a PEFA assessment. This was an interesting exercise by the Norwegian development agency, NORAD. The assessment showed that Norway has stellar public financial management, yet there are 11 C’s and D’s.

Fortunately, there has been some academic work to evaluate PFM in Canada such as How Do Canadian Budget Forecasts Compare with Those of Other Industrial Countries from Martin Mühleisen, Stephan Danninger, David Hauner, Kornélia Krajnyák, and Bennett Sutton from an IMF paper in 2005. It would be helpful if Canada was evaluated as part of the Open Budget Index and Revenue Watch Index.

As has Marco Cangiano of the IMF noted in a recent ICGFM presentation, not all developed countries operate with PFM “best practices”.

[Part 2: PI-15 - PI-28]

PEFA scores seem to be somewhat aligned to Human Development Index and World Governance Indicators for Government Effectiveness. Norway has the highest average PEFA score with the highest HDI and government effectiveness rating. The graphs show that many countries have PFM systems that are operating far better than expected from the country condition.

My sense is that the federal government would achieve a good PEFA assessment similar to Norway. I have some familiarity with PEFA. We use PEFA as part of our governance valuation process. And, I’ve attended some workshops and have a PEFA pen – but I’m not certified to complete an assessment. That doesn’t mean that I can’t offer and opinion of the 28 criteria – PI-1 to PI-28. (There are 3 donor criteria that aren’t relevant because Canada does not receive donor funds). Here are the first 14.

PI-1. Aggregate expenditure out-turn compared to original approved budget

Factor:

The difference between actual primary expenditure and the originally budgeted primary expenditure (i.e. excluding debt service charges, but also excluding externally financed project expenditure).

The federal government produces conservative estimates. The current Conservative government and the previous Liberal government revealed better than estimated results. This was often accomplished by expending less than planned. It’s good politics, but it’s not clear whether the government could achieve an A.

According to the 2005 IMF study:

fiscal forecasting in Canada is governed by one of the strongest institutional frameworks relative to benchmark countries. Although Canada has no formal fiscal rule, the policy of “balance or better” has evolved into a de facto fiscal target. In support of this objective, Canada has adopted a conservative approach to budgeting, with explicit prudence and contingency factors

This “prudent” nature for budget estimates from 2005 continues in 2012 as “analysts said Ottawa could easily close the budget gap one year earlier due to a better-than-expected fiscal performance this year, an improved economic outlook and a contingency cushion built into the numbers.” The 2005 IMF study that benchmarked Canada with other developed countries concluded: “even when scaled by the size of GDP, Canadian fiscal forecasts appear unusually conservative.”

PI-2 Composition of expenditure out-turn compared to original approved budget

Factors:

(i) Extent of the variance in expenditure composition during the last three years, excluding contingency items

(ii) The average amount of expenditure actually charged to the contingency vote over the last three years.

There has rarely been significant contingency spending by the federal government with the exception of the stimulus problem. As described above, there is “a contingency cushion built into the numbers.” The 2005 IMF study found that “deviations on the expenditure side appear partly driven by smaller than expected debt servicing costs.”

PI-3 Aggregate revenue out-turn compared to original approved budget

Factor:

Actual domestic revenue compared to domestic revenue in the originally approved budget.

As Ian Lienert pointed out in 2009:

“With regard to revenue forecasting, Canada stands out as the country with the most consistent and largest underestimation of budget revenues. Canada’s GDP forecasts were deliberately conservative during 1995-2003: actual economic growth was on average ½ percentage point higher than that assumed in budget projections. Inflation (the GDP deflator) was also underestimated, by 0.2 percentage points. All tax and nontax revenue components were underestimated (the forecasting records of four different taxes were analyzed).”

The 2005 IMF study found that “economic growth in Canada has on average been ½ percentage point higher than budget projections in recent years” and “forecasters also underestimated GDP inflation by 0.2 percentage points on average.” The study also found  that “on the revenue side, projections of personal income tax and GST/MST revenue have contributed most to the overall forecast error.”

PI-4. Stock and monitoring of expenditure payment arrears

Factors:

(i) Stock of expenditure payment arrears (as a percentage of actual total expenditure for the corresponding fiscal year) and any recent change in the stock.

(ii) Availability of data for monitoring the stock of expenditure payment arrears.

The federal government operates on a modified accrual basis. Therefore, arrears are visible to financial managers. There is significant attention to handling arrears when closing the year.

PI-5. Classification of the budget

Factor:

The classification system used for formulation, execution and reporting of the central government‟s budget.

Financial management is decentralized in the federal government. There is a consolidated chart of accounts. Departments and agencies have custom elements. Many experts believe that the budget classification should be more standardized. PI-5 requires the support of Government Financial Statistics (GFS) and Common Functions of Government (COFOG). This is not currently supported, but there is a plan, according to Statistics Canada:

statistical system underlying government finance statistics must also change. Statistics Canada has decided to move towards reporting government finance statistics on a Government Finance Statistics 2001 basis. The GFS 2001 is an international accepted accrual accounting framework for government finance statistics. The GFS 2001 is also fully integrated with the United Nation’s System of National Accounts framework.

While it will take a number of years to be able to derive detailed GFS-based statistics directly from government financial information (Statistics Canada will begin publishing public sector statistics based on the GFS 2001 manual in calendar year 2014), Statistics Canada has decided to release quarterly GFS data using Canadian System of National Accounts (CSNA) government sector data and a bridging model that maps these data to the GFS framework. The CSNA (consistent with the United Nations’ System) already compiles some government data on an accrual basis and therefore offers the foundation to produce preliminary estimates of government data on a GFS basis.

This is good news because the GFS standard is ideal for comparing the economic purpose of programs over time and for comparing with other governments. For example, many government agencies can be involved in educational programs or environmental protection. These standards can provide the type of clarity that policy makers need. However, it appears that, unlike in developing countries, GFS will not be baked into the budget classifications. Rather, some kind of meta survey of financial information will be accomplished to re-create GFS information. As we have found in developing countries, GFS is easy to support within the financial chart of accounts in a Government Resource Planning (GRP) system.

The 2005 IMF study found some issues with budget classifications: “expenditure subcategories appears particularly difficult. For example, the distinction between discretionary and mandatory spending components”

My sense is that not all federal government organizations use best practices in program classifications. These departments and agencies place programs as part of the organizational structure. (My information might be out-of-date.)

PI-6. Comprehensiveness of information included in budget documentation

Factors:

1. Macro-economic assumptions, including at least estimates of aggregate growth, inflation and exchange rate.

2. Fiscal deficit, defined according to GFS or other internationally recognized standard.

3. Deficit financing, describing anticipated composition.

4. Debt stock, including details at least for the beginning of the current year.

5. Financial Assets, including details at least for the beginning of the current year.

6. Prior year’s budget outturn, presented in the same format as the budget proposal.

7. Current year’s budget (either the revised budget or the estimated outturn), presented in the same format as the budget proposal.

8. Summarized budget data for both revenue and expenditure according to the main heads of the classifications used (ref. PI-5), including data for the current and previous year.

9. Explanation of budget implications of new policy initiatives, with estimates of the budgetary impact of all major revenue policy changes and/or some major changes to expenditure programs.

Budget plans and speeches from the Throne make for interesting reading, but may not satisfy all the PEFA criteria. The 2012 budget plan is a compelling political document and covers some of the criteria for PI-6. My sense is that more factors are covered during budget preparation but are not presented in the budget plan. For example, the 2012 Budget: Canada’s Economic Action Plan shows the fiscal output, describes deficit and debt. GDP is forecasted. But, the rationale for macroeconomic conclusions such as industrial indicators is not shown. The potential effects of material changes to cost drivers like oil prices on government revenue and expenditures are not described. Only the revenue and expenditure impact of GDP changes are described. Examples of meeting good practices in budgeting from the 2012 budget plan include the following images:

The 2005 IMF study suggested that “Canada could enhance the understanding of budgetary forecasts by providing more information on the assumptions and methods underlying the translation of the macroeconomic outlook into fiscal projections.”

It’s not clear whether government department are using multiple year planning to enable “bottom-up” forecasting for future years or whether the rolling budget estimates provided in the document are “top-down” forecasts.

Major revenue and expenditure initiatives are costed at an aggregate level, so it’s not clear how the estimates were developed.

The government financial position and risk are well described. The new policy initiatives by the government are detailed such as Supporting Entrepreneurs, Innovators and World-Class Research and Expanding Trade and Opening New Markets for Canadian Businesses. Expected tax revenue is projected as are the effects of some entitlement programs.

PI-7. Extent of unreported government operations

Factors:

(i) The level of extra-budgetary expenditure (other than donor funded projects) which is unreported i.e. not included in fiscal reports.

(ii) Income/expenditure information on donor-funded projects which is included in fiscal reports.

My sense is that the federal government does not have any material unreported government operations.

PI-8. Transparency of Inter-Governmental Fiscal Relations

(i) Transparent and rules based systems in the horizontal allocation among SN governments of unconditional and conditional transfers from central government (both budgeted and actual allocations)

(ii) Timeliness of reliable information to SN governments on their allocations from central government for the coming year

(iii) Extent to which consolidated fiscal data (at least on revenue and expenditure) is collected and reported for general government according to sectoral categories.

Canada does well with federal – provincial transparency in fiscal relations (SN= ‘sub-national’). Although, the 2005 IMF study claimed that “data on transfers to other levels of government are not provided on a consistent basis.” The formula for transfer payments is well documented. The budget document shows transfer payments for:

  • Canada Health Transfer Canada Social Transfer
  • Other health and social transfers
  • Fiscal arrangements
  • Canada’s cities and communities
  • Other transfers
  • Alternative Payments for Standing programs

The federal nature of government in Canada means that provincial governments have no obligation to report to the federal government. (Territories have that obligation.) However, Canadian Provinces provide financial information to citizens so some of factor iii can be achieved.

PI-9. Oversight of aggregate fiscal risk from other public sector entities

(i) Extent of central government monitoring of AGAs and PEs.

(ii) Extent of central government monitoring of SN governments‟ fiscal position.

(SN – subnational, AGA – autonomous government agencies, PE – public enterprises)

Canada is a federal state. Sub-national fiscal risk is not rolled up to give a notion of fiscal risk for governments across the country. There are constitutional issues that are not easily overcome for Canada to achieve more than a D.

PI-10. Public Access to key fiscal information

Factors:

(i) Annual budget documentation: A complete set of documents can be obtained by the public through appropriate means when it is submitted to the legislature.

(ii) In-year budget execution reports: The reports are routinely made available to the public through appropriate means within one month of their completion.

(iii) Year-end financial statements: The statements are made available to the public through appropriate means within six months of completed audit.

(iv) External audit reports: All reports on central government consolidated operations are made available to the public through appropriate means within six months of completed audit.

(v) Contract awards: Award of all contracts with value above approx. USD 100,000 equiv. are published at least quarterly through appropriate means. Resources available to primary service units:

(vi) Information is publicized through appropriate means at least annually, or available upon request, for primary service units with national coverage in at least two sectors (such as elementary schools or primary health clinics).

The federal government will rate well on fiscal information on 4 or 5 of the factors. According to the 2005 IMF study: “The Canadian public has relatively broad access to budgetary information…However, the closed nature of the budget compilation process implies that forecast risks may not be widely understood, limiting public debate on this aspect.” The study suggests:

Canada could benefit from further improving the transparency of its budgetary forecasts. Given the importance of restoring public confidence in government finances in the mid- 1990s, the consequences of running into deficit were considerably higher than those of achieving a surplus. As Canada’s fiscal situation has improved, it is unclear to what extent the relative costs of missing budget targets have changed. However, Canada could benefit from opening up the forecasting process, e.g., by involving private forecasters in producing revenue estimates. Equally important, providing more information about critical parts of the forecasting process—in particular the assumptions and methods used for transforming macroeconomic forecasts into fiscal projections—would invite greater outside scrutiny, helping to improve forecast quality and bolster public confidence in budget projections.

PI-11. Orderliness and participation in the annual budget process

Factors:

(i) Existence of and adherence to a fixed budget calendar;

(ii) Clarity/comprehensiveness of and political involvement in the guidance on the preparation of budget submissions (budget circular or equivalent);

(iii) Timely budget approval by the legislature or similarly mandated body (within the last three years)

The federal government may have some difficulty with the third criteria. The 2005 IMF study suggests that there is not sufficient time provided to Parliament to evaluate the budget:

In Canada, the legislature has largely been focused on optimizing the budget process, as opposed to taking an active role in the formulation of the budget…

Parliament receives the budget relatively late, less than two months before the start of the new fiscal year. A quarter of the fiscal year has typically elapsed by the time the budget is approved. In contrast, legislatures of other countries receive the budget two to six months before the new fiscal year, and even earlier in the United States…

As in many parliamentary systems, the Canadian legislature has limited powers to change the submitted budget. Parliament can reduce, but not increase, funding for line items, but has otherwise only the choice of approving or rejecting the government’s spending proposals.

The previous budget bill was defeated rapidly. As I described in a previous post comparing Canada and the United States:

Yet here we are, with budget theatre in two G7 countries: Canada and the United States. In Canada, the opposition parties announced, within minutes of budget release, that they could not support the budget. No debate. The government fell three days later on a confidence motion. Perhaps the budget was designed by the governing party to generate an election: an election budget.

Meanwhile, south of the border, after a full year of deliberations and almost 200 days of continuing resolutions, the American government avoided a shut down by minutes.

The current budget bill, C-38, has been presented as an omnibus bill. It appears that the opposition parties are attempting to delay passage.

PI-12. Multi-year perspective in fiscal planning, expenditure policy and budgeting

Factors:

(i) Preparation of multi -year fiscal forecasts and functional allocations;

(ii) Scope and frequency of debt sustainability analysis

(iii) Existence of sector strategies with multi-year costing of recurrent & investment expenditure;

(iv) Linkages between investment budgets and forward expenditure estimates.

It does not appear that federal government follows “medium term expenditure frameworks” or uses a process similar to Australia for forward estimates. The federal budget shows expected revenue and expenditures but with only a linkage to GDP, not a full macroeconomic and financial framework aligned to programs. The future year budget implications become less credible based on the 2005 IMF study that found that “Canadian budgets generally adopted a conservative view of macroeconomic developments over the past 10 years” and that “Canada has experienced greater macroeconomic volatility than many other countries.”

PI-13. Transparency of Taxpayer Obligations and Liabilities

Factors:

(i) Clarity and comprehensiveness of tax liabilities

(ii) Taxpayer access to information on tax liabilities and administrative procedures.

(iii) Existence and functioning of a tax appeals mechanism.

My sense is that these three factors are handled well in the federal government.

PI-14. Effectiveness of measures for taxpayer registration and tax assessment

Factors:

(i) Controls in the taxpayer registration system.

(ii) Effectiveness of penalties for non-compliance with registration and declaration obligations

(iii) Planning and monitoring of tax audit and fraud investigation programs.

A 2004 OECD study showed that the tax regime in Canada is at a par with other developed countries. Research by Sylvain Fleury and Mark Mahabir conclude that “various factors in Canada’s tax system contribute to making avoidance and evasion easier.”

What Canada can learn from Developing Countries on Public Financial Management sustainability, [Part 4]

Friday, June 8th, 2012

Part 4: Sustainable Planning

Value of medium-term budget planning

Doug Hadden, VP Products

This is Part 4 of 6 parts detailing the content in my Financial Management Institute of Canada lunch presentation What can we learn about Sustainability from Developing Nation Governments?

“Alphabet soup” of Government of Canada planning

We often accuse the American government of having an incomprehensible list of acronyms. An “alphabet soup”. We’re falling behind in the acronym arms race in the Government of Canada. Consider the following set of planning and regulatory concepts:

The state-of-the-art of budget planning in the Federal Government includes strategic tools like MAF, MRRS and PAA that attempt to connect objectives with programs and performance. There is standard bottom-up budgeting to maintain existing programs. And, there are different review methods to cut expenditures: reviews looking for efficiencies, reviews to reconsider strategic priorities, reviews to cut costs. It’s difficult to “connect the dots” among these frameworks, structures, architectures and reviews. Even more difficult to connect government objectives with policy, budgets and outcomes across these frameworks, structures, architectures and reviews.

Sustainable planning in developing countries

Medium term” planning is considered the best practice in developing countries. This is typically a rolling 3 year budget plan. This might sound a bit like the return to the 5 year plans used for central planning, primarily in Communist countries. Medium term planning uses rolling plans rather than separate 5 year discrete plans that operate in series.

The outcomes from government programs often take more than a fiscal year to accrue. Single year budget planning is too short a horizon to affect change. Results can be evaluated and programs adjusted to meet objectives. Medium term planning also takes into account multiple year commitments such as capital expenditures and subsequent recurrent costs. This introduces financial sustainability calculations into budget plans. Developing nations may receive grants for capital expenditures but may not have the operating budget to sustain those capital assets. Long-term financial implications become better understood to policy-makers.

Medium Term Expenditure Frameworks (MTEF) aligns economic realities with revenue and expenditures.

Peaks and valleys of government spending

The Government of Canada has fiscal space. We have a good credit rating and reputation for good fiscal management. The government debt to GDP ratio is manageable. Yet, it wasn’t that long ago that the Wall Street Journal referred to the Canadian dollar as the “peso of the north”.

Political realities often encourage short-term thinking. The focus on inputs: the amount spent in a particular riding or Province rather than long-term performance thinking. This short-term thinking can also result in creating financially unsustainable programs.

Short-term thinking often means not considering the real lifetime costs of major government initiatives. The current debate in Canada over the F-35 acquisition by the Royal Canadian Air Force has resulted in the fall of a government for “contempt of Parliament”. The press continues to torment the government about alleged underestimated budget miscalculation or deliberately misleading the House of Commons.

The emergence of a crisis such as the recent financial market melt-down can also introduce short-term cuts that cannot be sustained. For example, cuts to some programs may result in not meeting legal minimum levels of citizen services. So, spending increases in subsequent years. Cuts to other programs may result in high initial costs to dispose of property or for civil service severance.

Long-term financial sustainability is better achieved when fiscal sustainability is built into the process.

“Medium term” alphabet soup

There is no lack of acronyms for medium planning. Medium Term Expenditure Frameworks (MTEF) can consist of  MTMF, MTFF, MTBF, MTSS and MTPF. Governments apply some of these methods. The methods used typically depend on the government context, for example, countries with lower capacity will typically not use MTPFs. The methods are adapted for the country context – these are frameworks.

Frameworks link the economic realities (MTMF) to revenue and expenditure realities (MTFF) to budget planning (MTBF) to achieve objectives in multiple programs and sectors (MTSS) in the most effective ways (MTPF).

The advantages of this approach in a developed country like Canada include:

  • Improved long-term planning
  • Aligning government objectives and sector strategies across departments and agencies
  • Exposing the impact of economic impact to revenue and results during the fiscal year and during planning
  • Performance feedback loops that also show impact of economic changes on results
  • Integration of economic factors in planning and performance factors directly into the Chart of Accounts

The big advantage of the MTEF approach is to integrate strategy and review into day-to-day management and periodic planning. The alignment of performance to economics will enable the Government of Canada to model the effects of any major economic change to performance results. To service delivery. The decision of where to cut expenditures with the least negative impact and optimizing positive impact becomes less of a mystery. And, less of a complex management exercise. That is easier to communicate to citizens.

What Canada can learn from Developing Countries on Public Financial Management sustainability [Part 1]

Wednesday, June 6th, 2012

Impact of Public Financial Management on Sustainability

Developing Nations are an economic DEW line

Doug Hadden, VP Products

Many participants at the Financial Management Institute of Canada Public Sector Management Workshop  ”Sustainability in the Public Sector – Securing the Future” in Fredericton New Brunswick last week were intrigued with my presentation: What can we learn about Sustainability from Developing Nation Governments? We had some interesting discussions that I will be blogging about:

  1. Impact of Public Financial Management on sustainability
  2. ICT4D – Information and Communications Technology for Development
  3. Capacity building
  4. Sustainable planning
  5. Holistic approaches to Public Financial Management [and What if Canada had a PEFA assessment? Part1:PI-1 to PI-14 Part2: PI-15 to PI-28]
  6. Sustainable citizen engagement

Financial and environmental sustainability

Sustainability has become a “meme” – a pervasive cross-cutting concept. It’s crept into our vocabulary: a standard bullet point for any government initiative or criticism of the initiative. (I’m waiting for the following question in the House of Commons: “Mr. Speaker, the Right Honourable Prime Minister’s haircut is clearly unsustainable. When will the barber resign?”)

The notion of “sustainability” gets lost in the noise in Canada. It’s visceral in Developing Nations.

The critical calculus in developing countries is that environmental sustainability and financial sustainability are fully linked: climate change, sustainable environmental development, and sustainable financial development. For example, the financial and environmental effects of eliminating the printing of business cards for civil servants in Canada may go unnoticed (unless you live close to a pulp mill).

Public Financial Management sustainability

In Canada and other developed countries, we often think of financial sustainability in government programs. We examine whether the program can be financed in the long run – and whether recurrent operating costs for capital projects can be covered. Developing countries have the additional challenge of sustaining reform. Many programs are designed for modernization. It’s not good enough to sustain programs at a desired level of service. Service levels must progressively and continuously improve over time.

Good public financial management and stewardship of public resources improves financial sustainability. It’s a “virtuous circle” because financial sustainable programs lead to good credit ratings that provide fiscal space so that governments can more easily manage financial and environmental crisis.

Fallacy of the developing country narrative

The media proliferates a stereotype of developing countries: endemic corruption, chronic mismanagement and unceasing poverty. It’s not usual to read “stories” from very reputable journalists who are editorially conditioned to the narrative – at the expense of facts. For one thing, poverty is falling in developing countries. And, PFM systems are coming to the rescue in many countries despite the press skepticism.

Impact of Public Financial Management

Despite advances, there are estimated to be over 1 billion hungry people in the world and millions are surviving at incomes of less than $1.25 a day.

Public Financial Management is an important characteristic for government effectiveness. Governments with better World Governance Indicators: Government Effectiveness have citizens who enjoy higher per capita incomes. Notice that the income scale is exponential.

The “New Normal”

The notion of the “new normal” was coined by Dr. Mohamed El-Erian to describe the post-financial crisis global situation. One characteristic: developing nations, thanks to previous crisis, were better able to deal with the global meltdown than many OECD countries. Some of these countries are now known as PIGS.

Another “new normal” characteristic: developing countries and emerging economies will generate more economic activity than developed countries within the next 5 years.

Another “new normal” characteristic is migration from developed countries to former colonies.

PFM lesson

Many OECD countries were unprepared for the financial crisis. And, these countries did not have sufficient fiscal space to adjust to the situation. Countries with poorer credit ratings and lower human development index were more resilient. Therefore, there must be some things that they are doing well.

My theory is that PFM tools and practices enable resilience and that problems generate more visible effects in developing countries. It’s an economic Distance Early Warning (DEW) LIne for Canada. For example, Canadians complain about rising gasoline prices. Yet, these prices do not affect food security in Canada to the point where millions could starve.

Developing countries have “early warning” for potential crisis. Governments use good practices to deal identify economic effects and plan for natural disasters.

That’s why we learn from developing countries to improve PFM in Canada. These countries often see the crisis before developed countries. And, these countries have adopted good practices to deal with these problems.