Archive for the ‘modernization’ Category

Lessons-Learned: Good Public Financial Management Practices

Wednesday, May 22nd, 2013

Doug Hadden, VP Products

We’ve been tweeting from 27th. Annual International Consortium on Governmental Financial Management (ICGFM) conference in Miami. You’ll find the chronological “storified” version of these tweets from each presentation posted on our storify site We’ve also summarized some of the themes from the conference.


Scenario in Automating Good Governance: Government Resource Planning (GRP) Progressive Activation of Public Financial Management (PFM) Reform

Wednesday, May 15th, 2013

 

This series examines different scenarios and the impact of Government Resource Planning (GRP) to improve governance. [Framework described in more detail.]

Information and Communications Technology (ICT) initiatives such as Government Resource Planning (GRP), sometimes known as Financial Management Information Systems (FMIS) for government, are seen as an expression of PFM reform. Diamond and Khemani suggest that “the establishment of an FMIS has consequently become an important benchmark for the country’s budget reform agenda, often regarded as a precondition for achieving effective management of the budgetary resources. Although it is not a panacea, the benefits of an FMIS could be argued to be profound.” 

IMPACT: General agreement that Public Financial Management and institutional reform is critical to improving governance

PROBLEM: The pace of PFM reforms often slows because of the inability for information systems to adapt to new needs

OTHER FACTORS: Sequencing of reformsdiffers because of differing country contexts  

SCENARIO: Continued and sustained activation of required PFM functionality based on country governance needs

 

Matt Andrews has pointed out the importance of regulative, normative, cultural-cognitive mechanisms to understanding the country governance context. Richard Allen suggested that there is no consensus model for sequencing.  The need for more in-depth understanding of context in government is further complicated by what Cindy Jutras describes as a lack of agility in Commercial-Off-The-Shelf (COTS) Enterprise Resource Planning (ERP) systems that are often used in government. This series demonstrates how GRP can be used to improve governance and enable governance reform.

 

Government Resource Planning Progressive Activation

 

The GRP “progressive activation” lifecycle can be described as:

  1. Technical GRP Platform consisting of one of more modules is installed in a government organization after a thorough needs analysis
  2. This needs analysisis used in a system configuration to meet government PFM needs
  3. Governments modernize and create new PFM laws through legal reform that can include new procurement guidelines, transparency initiatives and support for international standards
  4. Governments also  develop improved processes through process re-engineering
  5. Governments build civil service capacity to improve fiscal discipline and efficiency
  6. These changes require functional improvements that need to be configured in the GRP Platform that can include more advanced functions and new modules
  7. A typical initiative is to improve citizen delivery and decision-making through decentralization that requires some devolution of responsibilities yet maintaining budget controls
  8. Government Performance Managementfunctions such as audit enables governments to identify opportunities for governance improvements in areas such as anti-corruption, risk management and efficiency improvements
  9. Dashboardsand other analytical methods also identify opportunities for reform
  10. Progressive Activationenables sustainable PFM reform as the cycle returns to GRP Processes where the GRP system can adapt to multiple stages of reform 

 

Governance Toolset

The progressive activation scenario requires the ability for GRP systems to adapt to changing requirements:

  • Centralized method for change across all GRP modules is preferred to complex “Master Data Management” exercises across modules from different vendors
  • Reliance on software code customization (code development, call-outs to code, and complex scripting languages) adds significant costs and time at all stages of reform, especially when this code is in proprietary software languages owned by the COTS vendor
  • Methodology and process is intertwined with technology otherwise governments are often faced with entry-level custom developed software that does not reduce poor practices or inappropriate “out-of-the-box” functions from COTS vendors

 

 

There are GRP governance tools operating at every stage in the PFM reform lifecycle including:

  • Controls
  • Chart of Accounts that aligns all government financial activity to budgets, users, purpose, organizational structure and accounting types for fiscal discipline – the COA tends to change because of government reform to introduce program budgeting, performance measures, standards support or accrual accounting
  • Segregation of Duties ensures proper fiscal discipline – duties tend to change as governments decentralize, and reorganize
  • Integrationensures that controls and functions operate consistently across multiple modules – integration requirements tend to increase as new modules and users are added
  • Procedure Workflow articulates proper processes and controls – the workflow tends to change as governments introduce more advanced functional

Some governance tools augment specific parts of progressive activation lifecycle:

  • Needs analysisis augmented by methodology tools that generate system blueprints (that often include multiple stages) following appropriate good practices
  • Configuration includes changing parameters, adding fields of information, adjusting business rules and workflow as part of controls
  • Legal reformand process re-engineering is enabled through change management methodology tools that ensures appropriate reforms for the country context and effective socialization of those reforms – and the linkage with policy
  • Capacity building is enabled through configuration controls  including e-learning, user certification and localized help and terminology that adapts to meet increase in civil service knowledge
  • Functional improvements requires controls to upgrade parameters, information fields, business rules and workflow that includes typical initiatives like movement to accrual accounting
  • Decentralizationis supported through the configuration controls
  • Auditing includes compliance and performance audits decision-making tools that provides information to eliminate practice deficiencies through controls  and typically uses the technique of benchmarks within government and with peer governments
  • Performance management includes results systems decision-making tools that enable connecting government spending with outputs and outcomes that can improve decions and provide insight into controls changes

Institutional governance enablers that are critical to progressive activation include:

  • Capacity of stakeholders including businesses, executive and civil society to create an environment for governance improvements
  • Public Service capacity and incentives is important otherwise informal practices will dominate and laws will not be put into practices
  • Political Will by stakeholders such as the executive and senior public servants to champion change
  • Standardsused in public financials that provides better information to stakeholders
  • Accounting procedures used by the government that provides appropriate fiscal discipline using good practices and integrated with controls
  • Complianceprocesses and norms within the government

There are other institutional characteristics that are important during the lifecycle include:

  • Legislature institutional capacity to ensure debate and passage of appropriate PFM laws
  • Focus on improving the efficiency of government processes through automation and functional improvements
  • Decentralizationof appropriate controls to enable devolution and improved citizen services
  • The independence and enforcement options forinternal and external audit institutions and public service organizations to enable future reforms

It can be argued that appropriate institutional arrangements for PFM reform sequencing will have limited impact without an effective underlying technology system:

  • Auditors will be forced to track budget, revenue and spending effectiveness through paper files or across incompatible information systems
  • Public servants will not have access to data that measures efficiency or effectiveness in order to recommend changes
  • Informal processes will dominate public financial management without automated controls
  • Errors in financial processing will not be easily trapped except with an automated system that will show where user capacity needs improvement

Governance Signs

There are numerous signs that are used to measure the governance effectiveness of PFM in this scenario:

  • Public Expenditure and Financial Accountability(PEFA) assessments are widely accepted as showing the PFM state-of-the-art in any country. PEFA provides detailed analysis of the comprehensiveness, efficiency and quality of PFM processes
  • Quality of Governance Institute measure that provides an index for government corruption, bureaucratic quality and the rule of law

Governance Linkages

In this anti-corruption scenario:

  • GRP systems support automated governance tools that enforce fiscal procedures
  • Governance tools within the GRP help to improve efficiency and performance
  • Features of the GRP optimize government capacity and methodologies ensure capacity building as part of the professionalization of the public service
  • Governance tools are progressively activated to enable more advanced functions in sequence with improved capacity
  • Improved efficiency and public service capacity can improve the World Governance Indicator, Government Effectiveness

PEFA Impact

Progressive action using GRP with tools and enablers will help to improve ratings for:

  • PEFA B Comprehensiveness and Transparency
  • PI-5 budget classification could be improved to support program budgeting, reorganization, performance indicators and accrual accounting
  • PI-6 increase in the comprehensiveness in budget documents thanks to improved data classification
  • PI-7 reduced amount of unreported government operations through decentralization and integration
  • PI-8 improved transparency of inter-governmental fiscal relations through decentralization and integration
  • PEFA C(ii) Predictability and Control in Budget Execution
  • PI-16 improved predictability in the availability of funds for commitment of expenditures through improved budget classification and controls
  • PI-17 automation to improve the recording and management of cash balances, debt and guarantees
  • PI-20 improved effectiveness of internal controls thanks to effective automated controls
  • PEFA C(iii) Accounting, Recording, Reporting
  • PI-22 improved timeliness of accounts reconciliation via integration and automation including integration across GRP modules
  • PI-23 improved availability of information from service delivery units through increased GRP coverage government-wide
  • PI-24 improved quality and timeliness of in-year reports through integration, automation and the use of international standards and good practices in accounting procedures
  • PI-25 improved quality and timeliness of in-year reports through integration, automation and the use of international standards
  • PEFA C(iv) External Audit and Scrutiny
  • PI-26 improved scope of external audit through independence, capacity and access to the procurement audit trail
  • PI-28 improved legislative scrutiny of external audit reports because of improved information and increased legislator capacity

Governance Indicators and Outcomes

The improvement of meta governance indicators such as Government Effectives improves trust and investment in countries. Improved effectiveness improves policies, laws and regulation of those laws. These indicators are used by credit agencies and private businesses. Foreign Direct Investment (FDI) can increase.

It is true that exogenous factors and informal processes can reduce the PFM reform pace. Appropriate GRP technology can enable “small wins” and incremental improvements that enhance institutional efforts and capacity building.

Case Study: Kosovo

PFM reform in Kosovo began with the United Nations Mission in Kosovo (UNMIK) in 1999.UNMIK created an administrative structure creating the “Central Fiscal Authority (CFA), later renamed the Ministry of Finance and Economy. The FreeBalance Accountability Suite was selected and implemented in 26 days to support a new Chart of Accounts, support budget controls and issue payments.

The GRP system in Kosovo adapted to new reforms by the UNMIK and the Government of Kosovo after independence was declared in fiscal management, public procurement, human resources, budget, decentralization, corruption, cash and debt management.  PEFA assessments also improved with use of GRP functionality cited as partly responsible. Today, Kosovo has rolled out GRP software to all budget organizations are all government tiers. Budget transfer and purchasing responsibilities have been decentralized to improve decision-making and service delivery while maintaining compliance with fiscal controls.

Conclusions

The pace of PFM reform needs to be sustainable to have lasting governance improvements. The information systems must enable rather than prevent reform. There have been numerous failures when inappropriate software is used for government financial management. GRP software can enable reform through:

  • Progressive activation of business rules and workflow to support modernization
  • Integration of additional software modules that increases automation across government
  • Decentralization of processes and responsibilities in concert with capacity improvements
  • Government-specific methodologies for needs analysis and change management that includes tackling incentives and informal practices

These tools and techniques are best leveraged by governments with political will, good civil service, legislative and civil society capacity with audit organizations with sufficient capacity, independence and enforcement.

 

 

Governance Enablers

Institutions and institutional characteristics such as capacity and political will are necessary to effectively leverage the governance capabilities of GRP. 

 

 

 

 

Government Resource Planning (GRP) Lessons Learned

Tuesday, May 7th, 2013

PDF & Storified version of presentation made by a FreeBalance team on May 7th. and links to relevant documents discussed.

2013 05-07 Lessons Learned on the Public Financial Management Front LInes from FreeBalance

On Total Cost of Ownership (TCP) for government financial management systems

http://www.freebalance.com/whitepapers/FreeBalance%2013-01%20Good%20Practice%20GRP%20TCO.pdf

Public Financial Management Good Practice GRP TCO by FreeBalanceGRP

On the use of GRP systems for Anti-Corruption

http://www.freebalance.com/whitepapers/FreeBalance%2013-03%20Good%20Practice%20Anti-Corruption.pdf

Public Financial Management Good Practice Anti-Corruption using Financial Systems by FreeBalanceGRP

On the advantages of GRP specialization

http://www.freebalance.com/whitepapers/FreeBalance%2013-07%20Good%20Practice%20GRP%20Specialization.pdf

Good Practices in Government Resource Planning Vendor Specialization by FreeBalanceGRP


Critical need for E-Government Procurement (e-GP) – and integration

Friday, April 26th, 2013

Isaac Maya, Business Development Manager

I have always been intrigued by government purchasing processes and decision-making. When governments decide to take the initiative to modernize their financial system and enhance their countries Public Financial Management (PFM) system, the common objective is to create accountability, transparency and ultimately increase country revenues and provide economic growth.

e-GP systems can be a major tool to meet those objectives. Yet there are few systems in operation. What are governments waiting for? And, why are multilateral banks setting e-GP project separate from PFM initiatives?

Proven Results not Prompting Action?

According to the Update of Multi-Lateral Development Banks e-GP Toolkit published in 2011: The governments of Chile and Andhra Pradesh reported savings ranging from 3%-20%, and Andhra Pradesh reported reduction in tender cycle time from 130 days to 32 days. The Government of Kazakhstan also reported significant savings from its partly developed system [Kazakhstan Centre for E-Commerce, April 2011].

Shouldn’t multilateral banks be prompted to expedite e-GP funding given these results?

Interconnectivity is of the Essence

Ever been in a situation where you purchase a model helicopter at the beginning of the week and you been waiting for the weekend to assemble, fuel it, take it to a field and fly it around, to later find out it’s missing the ruder? An essential interconnecting piece that makes the whole thing work! Well having a stand alone e-GP system that does not connect to the budget and communicates in real time with the Integrated Financial Management Information System (IFMIS) is as rudderless.

A solid e-GP system allows governments increase competition to achieve lower prices while reducing supplier bidding costs.

To quote the handy e-GP Tool kit once more: An e-GP solution must allow government procurement to be a commercial incentive that encourages productivity and competition, increases anti-trust mechanisms, facilitates the development of SMEs (less entry barriers to government markets), and promotes local and regional trade. The e-GP system provides a business development tool for both governments and supplier communities by providing access to information and opportunities locally, regionally and internationally.

IFMIS systems that have been designed for the private sector such as Enterprise Resource Planning (ERP), require a great deal of development and customization to meet government needs. This becomes doubly difficult if IFMIS and e-GP systems are bought separately.

Advantage of integrated Government Resource Planning (GRP)

The governments of Timor-Leste and Suriname have taken the initiative to modernize their public financial systems. Timor enjoy of a full financial suite that is web-based and can be seenin real time. The GRP approach ensures that all purchases are linked to the budget and that all financial procedures such as internal approvals and length of tendering process are integrated. There is no manual intervention to disconnect procurement from financial procedures. This has increased productivity, revenue growth and the increased of transparency and fair competition in a natural resource exporting country.

Suriname has recently taken on a PFM modernization endeavour, and is in the proper path to further reduce investment risk and promote foreign investments in the multiple sectors of developments, such as tourism, mining and agriculture.

Confusing signals

Now that I have briefly showed you some of the good things a proper government focused e-GP system can provide. Why are multilateral banks keeping IFMIS and e-GP projects separately, when they can and should go together? If one provider has the IFMIS and another the e-GP, this just adds a layer of unnecessary difficulty and creates opportunity for corruption and inconsistent fiscal practices. Some governments realize to late that they have overspent budgets because of the lack of integration

Latin American Finance Ministers Look for Inclusive Development

Friday, April 19th, 2013

Doug Hadden, VP Products

Latin American countries are experiencing growth and resilience to the financial crisis. Finance Ministers from Colombia, Paraguay and Peru discussed the next wave of reforms for Latin America yesterday at the Inter-American Bank. You would think that the Ministers would be touting accomplishments and speaking, with some certainty and authority, about future plans. The Finance Ministers demonstrated a grasp of reality. And, a framework for growth that includes horizontal initiatives that support inclusive growth. To reduce income inequality. They showed a willingness to consider labour, business and tax reform that seems so unlike the rhetoric we hear in most OECD countries.


Government Reform in Latin America

Running out of good ideas?

Storified by · Fri, Apr 19 2013 10:20:30

There seems to be a persistent superiority complex in developed countries. There seems to be the view that less developed countries, such as those in Latin America and the Caribbean, are chronically incompetent. This perception is far from the truth. Many leaders in Latin America, as witnessed from a panel discussion yesterday at the Inter-American Development Bank, are competent, articulate with a deep understanding of the complex socio-economic factors. And, prepared to admit what they do not know. It was a dogma-free zone.
Policy Seminar: Reform Priorities in Latin America and the Caribbean *NEW TIME 4:30pm* – IDBPolicy Panel with the World Bank

Presentation by: 

Andrés Rodriguez-Clare (Professor UC-Berkeley)

Panelists:
Mauricio Cardenas (Finance Minister, Colombia)
Miguel Castilla (Finance Minister, Peru)
Manuel Ferreira (Finance Minister, Paraguay)

John Paul Rathbone points to a http://yfrog.com/hwcbroyj questioner at @IDB_news seminarFreeBalance
Interesting how finance ministers in #LAC have deep understanding of what they know& don’t know unlike those elsewhereFreeBalance
The Latin American region has shown excellent growth with some resilience to the financial crisis. Speakers were not ready to congratulate governments on this achievement. Rather, the notion of sustained growth and prosperity was top of mind.
Augusto de la Torre: #LAC has enjoyed growth but there are growth & policy changesFreeBalance
Andres Rodriguez-Clare: are political economy forces in #LAC conducive to policy changesFreeBalance
Miguel Castilla: growth in#Peru despite poor foundations, human capital, infrastructure, large informal sectorFreeBalance
Andres Rodriguez-Clare: #LAC countries may not be addressing market failuresFreeBalance
.@MauricioCard: governments not without ideas but are running out of ideasFreeBalance
.@MauricioCard: enjoying the effects of previous reforms but seeing unbalanced growth in#LACFreeBalance
.@FerreiraBManuel: #Paraguay had low public investment so low debt to GDP ratioFreeBalance
.@MauricioCard: 2/3 of LabourMarket informal in#LACFreeBalance
Andres Rodriguez-Clare: #infrastructure problems in #LAC where public investment not transformed into public capitalFreeBalance
There is a recognition in the LAC region that individual “vertical” interventions are unlikely to be successful.
.@MauricioCard: need for horizontal interventions in#ColombiaFreeBalance
.@FerreiraBManuel: will we be able to move to a more efficient economy yet achieve social inclusion in #Paraguay?FreeBalance
.@FerreiraBManuel: general agreement in#Paraguay among political parties for infrastructure investmentsFreeBalance
.@MauricioCard: legal frameworks in#LAC modernized that reduces speed of infrastructure developmentFreeBalance
.@MauricioCard: use of State capitalism & #socents with market tests to improve productivityFreeBalance
The theme of business growth outside of the informal sectors of the economy was a dominant theme. The need for taxation and labour reform to enable equitable growth was discussed. Finance Ministers were not dogmatic by rejecting interventions as out of hand.
Andres Rodriguez-Clare: efficiency major growth in #LAC, lots of self employmentFreeBalance
Andres Rodriguez-Clare: #LAC small firms do not growFreeBalance
Andres Rodriguez-Clare: lack modern firms that can grow b/c lack of finance in #LACFreeBalance
Andres Rodriguez-Clare: taxation increases with size, discourages growth in #LACFreeBalance
Andres Rodriguez-Clare: #LAC Labour regulations make it difficult to hireFreeBalance
Andres Rodriguez-Clare: expensive to set up firms in #LACFreeBalance
.@MauricioCard: #Colombia reduced payroll taxes to encourage growth in formal sectorFreeBalance
.@MauricioCard:had good analytical basis to reduce payroll taxes& increase income taxFreeBalance
.@FerreiraBManuel: pressure in the budget that will result in increasing taxesFreeBalance
.@MauricioCard: most important public service capacity strengthening is in revenue collectionFreeBalance
Productivity was seen as a significant inhibitor for growth.
Andres Rodriguez-Clare: gap in productivity in services in #LAC less than manufacturingFreeBalance
Miguel Castilla: significant reform with excellent outcomes in #Peru with productivity improvements & shy away from protectionismFreeBalance
.@FerreiraBManuel: increase productivity&reduce inequality focus of policy in#ColombiaFreeBalance
Finance ministers discussed limitations and opportunities
.@MauricioCard:how can you expedite in a Democratic County where you want to engage citizens?FreeBalance
.@MauricioCard:no clear road map for improved policy in #LACFreeBalance
. @FerreiraBManuel: #Paragusy affected by volatility in and out of agricultureFreeBalance
@FerreiraBManuel: #Paraguay needs to leverage inexpensive electricity for growthFreeBalance
@FerreiraBManuel: #Paraguay access to large markets in#Brazil #Argentina but needs human capital improvementsFreeBalance
Miguel Castilla: difficult to change public service incentives without creating inertiaFreeBalance
.@MauricioCard: legal frameworks in#LAC modernized that reduces speed of infrastructure developmentFreeBalance
.@MauricioCard:how can you expedite in a Democratic County where you want to engage citizens?FreeBalance
.@FerreiraBManuel:facing huge continuity problem across electoral termsFreeBalance
@FerreiraBManuel: #Paraguay needs to leverage inexpensive electricity for growthFreeBalance
@FerreiraBManuel: #Paraguay access to large markets in#Brazil #Argentina but needs human capital improvementsFreeBalance
.@FerreiraBManuel: pressure in the budget that will result in increasing taxesFreeBalance
.@FerreiraBManuel: will we be able to move to a more efficient economy yet achieve social inclusion in #Paraguay?FreeBalance
Miguel Castilla: difficult to change public service incentives without creating inertiaFreeBalance
.@FerreiraBManuel:facing huge continuity problem across electoral termsFreeBalance
.@FerreiraBManuel: #Paraguay had low public investment so low debt to GDP ratioFreeBalance
.@FerreiraBManuel: needed capacity to do policy the best possible wayFreeBalance
Miguel Castilla: is possible to have labor flexibility yet improve social inclusionFreeBalance
.@FerreiraBManuel: status quo hard to overcomeFreeBalance
The leadership burden was discussed.
.@MauricioCard:my job is to say no to bad ideasFreeBalance
Miguel Castilla: populist politics gets in the way of improving productivity&building sustainable growthFreeBalance
.@MauricioCard: in good times easy to consume, leadership necessary during good timesFreeBalance
.@MauricioCard: need to make strong case for reformFreeBalance
.@FerreiraBManuel: need for long term hard reforms in government across electionsFreeBalance
.@FerreiraBManuel: in politics might have the best idea, if can’t sell it you’re out of a jobFreeBalance
.@FerreiraBManuel: ministers of finance need to know more about marketing to convince people to support the right thingFreeBalance

The Difficulties and Rewards of so-called “technical” PFM Reforms

Monday, April 8th, 2013

Doug Hadden, VP Products

It’s the era of PFM myth building and myth busting.

Of clichés and fashion. Cynicism and risk aversion.

But, ultimately, it’s the era of increased insight into what works in public financial management reform.

2 Dimensional Debate

Current discussions about PFM effectiveness seem to centre about the relative merits of applied technology versus applied practice. There seems to be a view among many that proven practices can be automated via technology and so-called technical initiatives such as Governmental Financial Statistics (GFS) or International Public Sector Accounting Standards (IPSAS) will yield positive outcomes. There is an opposing view that the country context is critical: institutional capacity, macroeconomic situation and cultural norms should drive reform.

Both points of view are valid. The truth falls in a fuzzy place in-between. Where there are elements of both.

Best Practices vs. Country Context myth

”Best practices” has become a pervasive meme in the public and private sectors. Many suspect that this a code phrase to sell software (built-in “best practices”) or consulting. Matt Andrews of the Harvard Kennedy School has described the weaknesses of adapting so-called best practices , especially migrating a reform that seemed to work in one country to another . My sense is that the ‘best practice’ myth is unfortunately alive and well in public financial management. (‘Best practices’ remains a justification for donor funding for governance initiatives.) It’s going to take a few more years for this myth to die.

The opposing myth is that PFM reform success is more of an art than a science. If not the fine art of budgeting, spending, and managing public monies . In this view, PFM reform is the craft of understanding the country context. Richard Allen has stated that complexities of the reform process are not amenable to modeling; nor are the enabling conditions, political and administrative, that are critical for success and vary so widely from country to country. This myth is particularly strong in the PFM community. The result of which seems to be contradictory advice given PFM experts to the same government. It’s staggering the number of times that government officials are told to speed up or slow down reforms. To focus on budget planning or focus on budget execution first. To create an anti-corruption commission or undergo public service reform first.

PFM reform success cannot be divined through some kind of black magic?

That’s why we look at the set of practices that have been known to work. These are good practices that enable PFM success under certain circumstances. Some practices are better based on the country context. The point here is that “county context” is not half the mystery it’s made out to be. We’ve got open data, PFM, governance and transparency assessments and macroeconomic country data. The information isn’t perfect – but enough to:

  • Benchmark the country condition relative to other countries
  • Evaluate what has and hasn’t worked in similar contexts
  • Narrow down the good practices that can work
  • And, the technology enablers of these practices

Technical reforms are effective or not effective?

There is evidence that initiating technical reforms without other conditions tends to have limited results. Matt Andrews found that governments could improve Public Expenditure and Financial Accountability (PEFA) scores in legal reform without necessarily putting those reforms into formal practice. And, as Jack Diamond, has has argued implementing technology such as Government Resource Planning (GRP) aka Integrated Financial Management Information Systems is no “panacea”.

Yet, technical reforms are significant themes for donors. And, GRP systems are considered to be a tool to enable PFM reform.

The notion that reform is 5% technology, or possibly no more than 1% technology was part of a recent discussion at http://www.freebalance.com/blog/?p=3969 . I was tweeting during the event and was asked what my view was. My view remains that these so-called technical reforms impact governance through changes in behaviour . As we have described in our FreeBalance Governance Framework :

  1. GRP technology used to automate financial functions in government
  2. provides a set of tools: controls, front-office, decision making
  3. that are leveraged by institutions whose capabilities can improve or reduce effectiveness
  4. that has positive or negative effects that are exposed in measures like credit ratings or corruption perception
  5. that are used for important composite indicators like World Governance Indicators
  6. that, with other indicators, show governance outcomes such as economic growth or educational improvements

Technical reforms are easy or not?

Some observers suggest that implementing technical reforms including the implementation of a financial management system is somewhat easy and less political. Philip Krause has suggested that these technical reforms are not of magnitude to, say, proper parliamentary accountability – which involves party systems, electoral systems, media freedom. There’s a difference between accountants tinkering with the chart of accounts and societal transformation . My comment at the time was: “I find this notion that there is a distinction between technical and political reforms to be artificial. Technical reforms represent a sub-set of political reforms.”

But there are nuances to this notion of “tinkering accountants” (and tinkering economists) that was exposed with a recent twitter exchange with Matt Andrews.

Andrews suggests that the PFM tinkerers encounter political barriers. Our experience implementing in many countries is that this is true. However, the political disincentives and technical complexities differ for these practices:

  • Support for Medium Term Expenditure Frameworks (MTEF) is highly political (can transform budget priorities and threaten vested interests) and highly technical (requires high capacity to manage multiple year budgets, use program budgeting and understand the long-term recurrent costs for public investment projects.
  • Support for Accrual Accounting is highly political (shows the true value of government programs and the true government debt load that threatens patronage models of politics – also exposes arrears) and highly technical (capital asset depreciation, accounting for contingent liabilities).
  • Support for International Public Sector Accounting Standards (IPSAS) has severe political implications if following the accrual standards. The support for cash-based IPSAS can have political implications in the accounting for sub-national and State-Owned Enterprises (SOE) requirements. And, there are significant technical problems to account for this. But, cash-based IPSAS support for national government accounting has moderate political implications because the data is not necessarily open and is easy to support in financial systems. The politics of making the data open. Of independent audit. Of legislative scrutiny. Well, that’s a different political issue from supporting IPSAS.
  • Support for Government Financial Statistics (GFS) has limited political barriers because it helps justify donor funds and is of moderate technical complexity because it can be generated from financial systems when properly designed.

Conclusion: Nuance over Magic Bullet approaches

If PFM reform were well-understood, we’d be doing it better. Observers who focus primarily on a magic bullet as the critical success factor are doing us a disservice. Governance does not improve when government PFM decisions are weighted heavily to best practices, informal processes, ICT technology, human capacity, or ‘PFM as art’. Or, through tinkering accountants and economists. Or, self-congratulating donors, for that matter.

We are on the cusp of a scientific revolution in PFM reform and country development. Open data and ‘big data’ techniques are debunking strongly held myths . And, social media provides additional avenues for discussion that has only recently been available.

Let’s persist in breaking down the myths. Of opening data and discussions. And, turning PFM reform from art to science.

Government of Suriname Accelerates Public Financial Management Reform with FreeBalance

Thursday, February 7th, 2013

Good governance solutions to help achieve sustainable growth through the progressive activation of GRP functions in line with improved public service capacity in Suriname

FreeBalance today announced that the Government of Suriname is deploying a comprehensive FreeBalance solution including software, services, support and capacity building. FreeBalance Accountability Suite software is being deployed throughout the government starting with the Ministry of Finance. The implementation will include all line ministries, sub-national governments and parastatal entities (public works and education).

The FreeBalance solution will enable the Government of Suriname to achieve its Public Financial Management (PFM) reform objective to sustain economic growth. “The highest priority for the Government of Suriname is to sustain economic growth. Sustainable growth will enable us to increase public sector development and citizen service delivery. PFM reform is considered a foundation for these objectives,” said Adelien Wijnerman, Minister of Finance of the Republic of Suriname. The Government of Suriname will be using a modified “platform” approach to PFM reform consisting of four overlapping phases. This approach ensures that there is not an overwhelming “change management” burden and recognizes the need for “small” wins to socialize change. This good practice is a key part of the FreeBalance i3+qM methodology designed for sequencing PFM reform based on the country context.

FreeBalance is also extending its operations in Suriname to include a permanent presence in Paramaribo to support the project and the Government of Suriname. “We are fully committed to supporting the PFM reform objectives of the Government of Suriname. We recognize the need for a strategic partnership is required,” said Manuel Pietra, President & CEO of FreeBalance. “This method ensures financial sustainability as information systems are adapted to the sequence of PFM reform appropriate to Suriname. “The permanent presence in Paramaribo is bolstered with the support of FreeBalance staff and resources from service, support, sales, project, and development offices around the world. This global workforce brings an additional and unique blend of experience, lessons learned, and good practices to the project.

Government Resource Planning (GRP) and Public Financial Management (PFM) Reform Sequencing

Tuesday, February 5th, 2013

Doug Hadden, VP Products

We released a set of Public Financial Management (PFM) documents last week following on our mandate of sharing good practices for the community.

The third released document, embedded below, describes good practices in Government Resource Planning (GRP) sequencing. This is one of the most difficult subjects in PFM. I can’t tell you how many times that I’ve heard the notion that reform sequencing is an art form rather than a science. The consensus seems to be that country contexts differ so much that there cannot be a set of principles or guidelines.

I fundamentally disagree with the notion that good practices in PFM reform sequencing cannot be formalized. We’ve had a lot of experience in developing countries going back more than a decade and have seen patterns emerge. We’ve also formalized an internal process called Governance Valuation that we’re updating thanks to the explosion in open data. I’ve embedded a presentation from last year explaining this process.

Public Financial Management Good Practice GRP Reform Sequencing by FreeBalanceGRP

2012 04-19 governance valuation from FreeBalance

7 Highlights from the past FreeBalance International Steering Committee Conferences

Sunday, January 20th, 2013

Doug Hadden, VP Products

FISC 2013 is our Seventh Annual FreeBalance International Steering Committee conference. The FISC approach differs from the traditional technology user group conference in many ways – good ways, we think

For one thing, FISC is about enabling customers to influence FreeBalance, not the other way around.

And, FISC is about gathering Public Financial Management (PFM) professionals from different countries around the world to help share good practices. We often have keynote speakers. And, we share our research and experience well beyond the narrow boundaries of being a software company. That’s our mission. I looked through past public FISC presentations (and those adapted from FISC and made public) and found my 7 favourites :

1. Sequencing Public Financial Management Reform

David Nummy from Grant Thornton providing practical experience about PFM reform in developing countries. PFM reform sequencing is a critical concern in developing countries and was of great interest to our government customers. This resulted in a brainstorming session and spirited discussions. It was agreed that capacity building was the most critical factor for reform success for the first stages. But, the importance of capacity building never dropped below “very important” for every stage of PFM maturity.

Nummy Sequencing Pfm from icgfmconference

2. Governance Valuation

We’ve taken lessons in PFM sequencing over the years further to provide tools to help governments decide on the most effective reform courses of action. This presentation, slightly adapted from FISC 2012, was built on many of the ideas from the brainstorming from FISC 2008.

2012 04-19 governance valuation from FreeBalance

3. IFMIS of Tomorrow

We use FISC to help us understand the future of Public Financial Management. We also share our research with government customers. We adapted this from the presentation we gave at the first FISC in 2007. Some of the predictions did come to pass.

Government Financial Management System Of Tomorrow from FreeBalance

4. Technology Leapfrog

Leveraging technology for governance is a concern for a software company like FreeBalance. Our government customers have been leveraging technology from FreeBalance and other vendors to enable reform and transparency. This often enables these governments to “leapfrog” more developed countries. This presentation was adapted from content given by our customers at different FISC events. Ever government that attends FISC provides an overview of PFM lessons learned: challenges, solutions, achievements with an emphasis on initiatives from the past year.

Technology leapfrog in government transparency developing countries from FreeBalance

5. The Social Future of PFM

Social media, open data, Government 2.0 and crowdsourcing represents significant opportunities and risks for government. We reflected on this last year at FISC in the wake of the Arab Spring, the Ushahidi platform and the Tea Party movement. And, we presented this at the ICGFM conference later that year.

The [social] future of public financial management from FreeBalance

6. Lessons from Fragile States

Steve Symanksy, formerly at the IMF, provided insight based on his experience in fragile states. He explained that the view that PFM reform should start with proper planning is incorrect: fragile states should start with budget execution and control first.

Pfm reform and_donor_funding_in_post-conflict-fisc from FreeBalance

7. Post-Conflict Lessons

FreeBalance has been successful implementing sustainable Government Resource Planning (GRP) systems in post-conflict countries. (This seems to be confirmed in a recent World Bank report.” We’ve also been successful in more developed countries in achieving low costs for customers and ease to adapt software to changing needs. We reflected on the post-conflict experience using some of the content from customer presentations.

Post conflict-public-financial-management

Government Resource Planning Training – Crown Agents

Tuesday, September 11th, 2012

Doug Hadden, VP Products

We just finished the one-day training course in London to a group of public financial management professions from Africa and Asia, held at the Crown Agents office. There was a lot of information squeezed into the course that I gave, as you can below. It had a bit of “drinking from a firehose” effect with so much information.

The primary focus of the training was on lessons-learned in implementing Government Resource Planning (GRP) systems in emerging economies. Participants in the course were from the national and regional levels of government and from donors. There was some interesting discussions about vendor governance, donor assistance and PFM sequencing that is almost universal and mostly vendor-neutral.

You can see the topics covered in the embedded document.

Slideshare.

What did I learn from participants?

  • General view from the PFM professionals was that the 3 most important PFM reform objectives are improved budget planning, procurement, debt and cash management
  • No one could guess how fast the fastest FreeBalance implementation was. Closest guess was 6 months which is slightly more that 6 times the fastest time.
  • Proper sequencing of reforms and the underlying technology remains a challenge in developing countries. Many participants expressed the view that donor representatives often have personal preferences.
  • Most participant agreed that it is difficult to make most commercial software solutions  self-sufficient in governments.
  • It was agreed that major enterprise software vendors rarely participate in Public Financial Management events. (And, when they do, show little interest in learning from conference sessions.)
  • One customer of one of the ERP vendors is pleased because there is direct manufacturer support. That happens infrequently (except for FreeBalance, of course.) Maybe that vendor is reading this blog and learning something ;)